Administrative Support Specialist

6 days ago


El Paso, Texas, United States Dept of Family & Protectve Svc Full time

We are seeking an Administrative Support Specialist to join our team at the Department of Family and Protective Services (DFPS). The successful candidate will perform routine administrative and technical program assistance work for the Adult Protective Services (APS) Division.

Job Overview

This role provides essential support to the APS Field Team, ensuring timely and efficient processing of intakes received from Statewide Intake (SWI). As the primary point of contact, you will be responsible for receiving, reviewing, and routing all intakes within established timeframes and case priority levels. Your duties will also include maintaining accurate records, tracking unit information, and providing administrative support to unit supervisors and staff.

Key Responsibilities
  • Receiving, reviewing, and routing all intakes from SWI within established timeframes and case priority levels.
  • Maintaining accurate records, including assignment logs and routing records.
  • Providing administrative support to unit supervisors and staff, including data entry, statistical reports, and leave and personnel records.
  • Assisting caseworkers with data entry functions and case-related inquiries.
  • Performing on-boarding functions for new staff, including processing eMACS.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • One year of full-time administrative support experience, preferably in a similar field.
  • Excellent communication and organizational skills.
  • Ability to work independently in a fast-paced environment.
Benefits

The Department of Family and Protective Services offers a competitive salary range of $43,000 - $62,000 per year, depending on qualifications and experience. Additionally, you will receive excellent health benefits, special discounts on products and services, and retirement annuity programs.

About Us

The Texas Department of Family and Protective Services is a leading organization dedicated to protecting vulnerable populations, including children, elderly, and people with disabilities. Our mission is to provide exceptional service and support to those in need. Join our team and make a difference in your community



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