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Sales Support Associate

2 months ago

Moore, United States Infinity Systems Full time
About Infinity Systems

Infinity Systems is a leading innovator in the fields of technology and software solutions. Our product portfolio includes cutting-edge software products, comprehensive data management systems, and innovative IT services. As a medium-sized company, we distribute our products in around 90 countries. Our company goals include using environmentally friendly practices and sustainable development strategies whenever possible.

About the Role

We are seeking a full-time Sales Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our B2C and B2B customers in Germany.

Key Responsibilities:
  • Support B2C and selected B2B customers in Germany
  • Process and track orders
  • Handle customer complaints
  • Provide customer consultation and support
  • Maintain and document customer data
Requirements:
  • Professional experience in sales and customer management
  • Self-organization and structured work approach
  • Strong communication skills and customer orientation
  • Proficient in MS Office and SAP experience is a plus
  • Good written and spoken English skills are desirable
What We Offer:
  • A dynamic and open work atmosphere with flat hierarchies and short decision-making processes
  • A competitive salary and benefits package
  • Opportunities for professional growth and development