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Cocktail Server

2 months ago

Boston Massachusetts, United States Oak View Group Full time
About the Role

We are seeking a skilled Cocktail Server to join our team at Oak View Group. As a Cocktail Server, you will be responsible for providing exceptional customer service, preparing and serving a wide range of cocktails and beverages, and maintaining a clean and organized bar area.

Key Responsibilities
  • Mix and serve cocktails and other beverages according to recipes or customer preferences.
  • Ensure that all drinks are prepared to a high standard and meet quality control guidelines.
  • Greet and interact with customers in a friendly and professional manner.
  • Take drink orders and provide recommendations based on customer preferences.
  • Monitor and manage bar inventory, including ordering and restocking supplies as needed.
  • Keep track of alcohol and other beverage stock to prevent wastage and ensure availability.
  • Maintain a clean and organized bar area, including washing glasses, cleaning countertops, and disposing of waste.
  • Ensure all bar equipment is functioning properly and report any issues for repair.
  • Adhere to all local and state regulations regarding the serving of alcoholic beverages.
  • Check customer identification to verify legal drinking age and refuse service to underage or intoxicated individuals.
  • Process transactions accurately, including handling cash, credit cards, and making change.
  • Maintain a cash register or point-of-sale system and ensure accurate reporting of sales.
  • Work closely with other staff members, such as servers and kitchen personnel, to ensure smooth operation and high service standards.
  • Participate in team meetings and training sessions to stay updated on new drink recipes and service techniques.
Requirements
  • Previous experience in bartending or cocktail serving is often preferred but not always required.
  • Familiarity with a wide range of cocktail recipes and techniques is advantageous.
  • Excellent communication and interpersonal skills for interacting with customers.
  • Strong multitasking abilities and the capacity to work efficiently under pressure.
  • Attention to detail to ensure drink quality and accuracy in orders.
  • Bartender's license or alcohol service certification may be required depending on local regulations.
  • Food safety certification might be needed in some establishments.
  • Ability to stand for long periods and lift heavy items, such as kegs or boxes of supplies.
  • Good manual dexterity for mixing and serving drinks.
  • Friendly, outgoing, and customer-focused demeanor.
  • Ability to handle difficult situations calmly and professionally.