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Retail Sales Associate

2 months ago

Tyler, Texas, United States McCoy's Building Supply Full time
Job Summary

The Retail Sales Associate will assist customers by processing monetary transactions at the cash register and provide general store support as outlined below.

Key Responsibilities
  • Greet customers as they enter the store.
  • Operate the cash register accurately using the UPC scanner, quick key, and product keywords.
  • Accept money in the form of cash, checks, and credit or debit cards for items purchased.
  • Assist customers with locating products, questions about products or prices, and use of products.
  • Organize and maintain work areas, including customer transaction tickets.
  • Ensure accurate transactions by balancing the cash register and sales at the beginning and end of each shift.
  • Process returns and exchanges according to store policy.
  • Assist customers in resolving complaints, including escalating them to management when appropriate.
  • Assist with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
  • Attend all store meetings and training sessions.
  • Perform other related duties as assigned.
Requirements
  • Excellent customer service skills.
  • Good verbal communication skills.
  • The ability to operate available equipment, such as cash registers, calculators, or scanners.
  • Basic mathematical skills, as needed to make change and give refunds.
  • Knowledgeable about the company's products and services, as well as customer-related policies.
Physical Requirements
  • Prolonged periods standing and working on the cash register or related equipment.
  • Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds.
  • May need to work nights, weekends, and holidays.
  • The ability to perform repetitive movements over long periods.

Mccoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department.