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Network Systems Engineer
1 month ago
This is a 6-month contract-to-hire role based in the EST time zone.
Qualifications:
- 5-10 years of experience as a Network Administrator
Responsibilities:
- Maintain, secure, and optimize the network infrastructure
- Level 2 support, with opportunities to grow into Level 3 support
- Provide excellent customer service, ensuring tickets are promptly addressed and resolved
- Collaborate with the IT team to troubleshoot network issues, enhance network performance, and support the overall IT environment
- Configure, install, and maintain network hardware, including routers, switches, and firewalls
- Monitor and optimize network performance, ensuring minimal downtime and optimal security
- Troubleshoot and resolve network connectivity and configuration issues using ServiceNow ticketing systems
- Implement and manage firewalls, VPNs, and network security protocols
- Design and implement new network solutions in collaboration with the IT team
- Maintain documentation on network configurations and provide support to end-users
- Perform routine network maintenance tasks, such as backups and updates
- Ensure compliance with security protocols and network best practices
Environment: Cisco Routers models 9200/9300, wireless is 9120's AXE moving to 9120 AXI's and Palo Alto PA-440 equipment.