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Sales Associate
2 months ago
**Job Summary**
The Sales Associate position at Against All Odds is a dynamic role that requires a customer-centric individual to deliver exceptional service and drive sales. As a key member of our team, you will be responsible for creating a positive shopping experience for our customers, while also maintaining a high level of product knowledge and adhering to company policies and procedures.
**Key Responsibilities**
- Provide outstanding customer service by greeting and acknowledging every customer, maintaining a customer-friendly environment, and ensuring a seamless shopping experience.
- Maintain awareness of all product information, promotions, and advertisements to effectively communicate with customers and drive sales.
- Assist in floor moves, merchandising, display maintenance, and store housekeeping to ensure a visually appealing and organized store environment.
- Process and replenish merchandise, participate in receiving and monitoring floor stock, and ensure procedures are completed promptly.
- Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Perform other tasks as assigned from time to time by store management.
**Requirements**
- Knowledge of retail computer systems, MS Word, and Excel is a plus.
- A commitment to service excellence and customer satisfaction is essential.
- Solid team player with excellent interpersonal skills and ability to multitask.
- Excellent communication skills, high attention to detail, and ability to work in a fast-paced environment.
- Ability and willingness to work flexible hours, including evenings, weekends, and holidays.
**Physical Demands**
- Must be able to lift, move, and handle up to 60 pounds frequently to stock merchandise.
- Ability to stand/walk for an extended period.
- Ability to bend, reach, lift, and climb.