Operations Coordinator

3 weeks ago


Savannah, Georgia, United States Dunavant Sea Lane Express LLC Full time
Job Overview

Dunavant Sea Lane Express LLC is seeking a highly skilled and experienced Dispatch Operations Specialist to join our team in Garden City, GA. This role plays a critical part in ensuring the efficient and effective management of dispatch operations for customers.

We offer a competitive salary of $43,000 - $52,000 per year, depending on experience, along with benefits such as medical, dental, and vision insurance.

About the Role

This Dispatch Operations Specialist position requires excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. The successful candidate will be responsible for:

  1. Ensuring containers are dropped in accordance with customer needs and/or requests.
  2. Pre-dispatching the afternoon before for early morning deliveries.
  3. Monitoring last free day and return dates to avoid chargebacks to the company and/or customer.
  4. Dispatching all drivers to/from container yard.
  5. Quoting rates (does not negotiate).
  6. Performing the yard check containers on the yard.
  7. Checking containers and chassis as they enter/leave the yard.
  8. Working any problems on the yard.
  9. Notifying M&R of any maintenance issues and receiving work order from M&R for repairs.
  10. Assisting in recruitment and retention of drivers; maintaining team balance (miles/trucks).
  11. Providing customer service as needed.
  12. Entering information into several computer programs, to include: TMW, Outlook.


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