Bank Teller

Job Type: Part-time

Description:

• POSITION SUMMARY: At Farmers and Merchants State Bank, bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to fill this role. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise.
• OBJECTIVES OF THIS ROLE:
  • Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
  • Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
  • Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
  • Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
  • Help our customers and employees realize their best lives
• Responsibilities:
  • Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
  • Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
  • Track, record, report, and store transactional information and special requests
  • Provide a high level of customer service, providing answers and assistance with a smile
  • Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position

Requirements:

• High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience
• Basic math and computer skills
• Cash-handling experience
• Excellent communication, customer service, and time-management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency

Additional Requirements:

• Valid Driver's License
• Notary Public Commission