Health and Wellness Assistant

3 days ago


Citrus Heights, California, United States Taymax Group Full time
About the Job

We are seeking a skilled and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Key Responsibilities
  • Provide excellent customer service to members, prospective members, and guests.
  • Manage front desk activities, including answering phones, checking members into the system, and handling membership inquiries.
  • Update member accounts and resolve any issues that may arise.
  • Maintain the cleanliness and organization of the club.
Requirements
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • A positive, upbeat attitude and a passion for fitness and health.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
Estimated Salary: $16,200 - $17,100 per yearTaymax Group strives to create a welcoming and inclusive work environment.

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