Host Assistant

2 weeks ago


Knoxville, Tennessee, United States IHOP Full time
Company OverviewWe're IHOP, a leader in the breakfast, lunch, and dinner industry. For over 65 years, we've been innovating and expertly crafting our menu to bring joy to our guests. Our mission is to spread more happiness every day.

Job SummaryWe're looking for a skilled Host to join our team. As a Host, you'll be responsible for greeting guests, seating them promptly, and maintaining a clean and welcoming environment. If you're friendly, able to work in a fast-paced environment, and have excellent communication skills, we'd love to hear from you

Responsibilities:
  • Greet guests warmly and seat them as soon as possible
  • Maintain a waiting list and rotate seating stations as needed
  • Handle complaints and thank guests for their business
  • Answer phone calls, take messages, and complete to-go orders while providing exceptional customer service
  • Manage guest checks and maintain accurate records
  • Perform restroom cleaning duties and reset tables after each use

Requirements:
  • Ability to communicate effectively with guests and team members
  • Willingness to learn and adapt to new situations
  • Ability to work in a fast-paced environment with a positive attitude

Benefits:
  • Paid vacation time
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible schedules
  • Free shift meals
  • Family discounts
  • On-the-job training
  • A comprehensive discount program

Estimated Salary Range:$10 - $12 per hour, depending on experience and location.


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