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Documentation Support Expert
3 weeks ago
Tuknik Government Services is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies.
Our MissionWe enable successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities.
Job OverviewThe Technical Writer will be responsible for creating high-quality technical documentation to support the company's IT department. This role requires excellent writing skills, attention to detail, and the ability to communicate complex technical information in a clear and concise manner.
Key Responsibilities:- Create and maintain IT-related documentation, including user manuals, guides, and online help systems.
- Develop and edit content for various platforms, including software applications and websites.
- Collaborate with subject matter experts to gather technical information and ensure accuracy in documentation.
- Edit and proofread content created by other team members or departments to ensure quality and consistency.
- Manage a content repository or documentation system for easy access, retrieval, and version control.
- Associate degree in a related field, bachelor's degree preferred.
- Minimum of three years of experience in technical writing or a related field.
- Strong analytical and problem-solving skills, communication skills, multitasking abilities, attention to detail, and proficiency in relevant software and equipment.
