Quality System Implementation Specialist

3 days ago


Manchester, New Hampshire, United States DEKA Research & Development Full time
System Quality Specialist

We are seeking a highly skilled and motivated System Quality Specialist to join our growing Quality team at DEKA Research & Development. This role requires strong collaboration across departments, technical expertise, and the ability to manage projects from start to finish.

About the Role
  • We are searching for an experienced System Quality Specialist to design, develop, and implement robust modules in our eQMS (Intellect system). The ideal candidate will analyze organizational needs, collect and process data, and create customized solutions that align with business goals and improve operational efficiency.
  • The successful candidate will have experience implementing quality or process management systems and be proficient in Business Process Configuration in cloud-based enterprise applications.
Key Responsibilities
  • Analysis: Conduct stakeholder interviews to identify use cases and analyze current tools and workflows. Collect and analyze data to support business needs, providing insights for workflow improvements and data-driven decision-making.
  • Design: Design and develop modules in the Intellect eQMS system, creating workflows and process flows for optimal functionality. Document system architecture and operational procedures to ensure clarity and future scalability.
  • Implementation: Drive the deployment of the eQMS by configuring applications and system workflows, and integration with existing workflows. Assist with data migration and transformation projects, ensuring that new modules align with business requirements.
  • Test and Validation: Develop and execute comprehensive test cases to verify system functionality. Conduct validation to ensure all systems meet regulatory and business standards.
  • Maintenance: Provide ongoing technical support and troubleshooting to address any system issues. Perform routine updates and system optimization to ensure data security, system integrity, and continuous performance improvements.
  • Collaboration: Collaborate with cross-functional teams to align system solutions with business objectives. Communicate technical challenges and solutions clearly to both technical and non-technical stakeholders, fostering teamwork and problem-solving.
Requirements
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
  • Required 5+ years in an analyst role, with a focus on building custom database integrations
  • Preferred 2+ years' experience in application development, preferably within a regulated industry (e.g., medical devices, aerospace, defense, etc.)
  • Experience implementing quality or process management systems (e.g., Salesforce, Intellect, ETQ, Veeva)
  • Experience with Business Process Configuration in cloud-based enterprise applications (medical device eQMS experience preferred)
  • Experience with programming languages (e.g., SQL, MySQL, Oracle, Python, Java, C#)
  • Strong problem-solving skills, attention to detail, and the ability to work in a collaborative environment
  • Preferred working knowledge of Quality Management Systems (QMS) and regulatory compliance (FDA, ISO 13485, etc.)
Salary

$120,000 - $180,000 per year, depending on experience.



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