Dispatch and Customer Support Representative

3 days ago


Hamburg, New York, United States Scherer Electric Full time

Scherer Electric, a reputable electrical services company in the greater Buffalo area, seeks a qualified Dispatch and Customer Support Representative to join their team. In this critical role, you will serve as the primary point of contact for clients, providing assistance with scheduling, billing, and other related matters.

You will work closely with our field staff to coordinate schedules, manage customer expectations, and resolve any issues that may arise. Additionally, you will be responsible for maintaining accurate records, processing payments, and performing various administrative tasks as needed.

To be successful in this role, you must possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a dedicated and detail-oriented professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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