Debt Collection Representative

3 days ago


Seneca, South Carolina, United States Kimbrell's Furniture Full time
About Kimbrell's Furniture
Kimbrell's Furniture is a reputable retailer of home furnishings, committed to providing exceptional customer experiences. As a Credit Clerk, you will be instrumental in ensuring timely payment collections and maintaining strong customer relationships.

Job Description
We are seeking an experienced Credit Clerk to join our team. In this role, you will be responsible for communicating with customers to collect payments, resolving issues, and maintaining accurate records.

Main Responsibilities:
  1. Communicate with customers to collect payments in a professional and respectful manner.
  2. Monitor accounts to identify outstanding debts and develop plans for resolution.
  3. Update records of customer interactions and payment history.
  4. Work collaboratively with internal teams to resolve customer complaints and concerns.

Requirements
To excel in this role, you will need:
  • Experience in credit collections or customer service.
  • Strong communication and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in MS Office and databases.

Benefits
Kimbrell's Furniture offers a comprehensive benefits package, including:
  • 401(k) plan with company match.
  • Dental, vision, and health insurance.
  • Generous paid time off and holidays.

Estimated Salary: $50,000 - $70,000 per year
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