Sales Associate

2 weeks ago


Pelham, Alabama, United States TIRES AND ENGINE PERFORMANCE Full time
About the Role

Tires and Engine Performance is looking for an experienced Sales Associate to join our call center team. The successful candidate will have a proven track record of delivering exceptional customer service, resolving complex issues, and meeting sales targets.

Salary Range: $55,000 - $70,000 per year

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering outstanding results. The ideal candidate will be able to handle multiple customer interactions simultaneously, maintain accurate records, and contribute to the growth of our business.

Responsibilities:

  • Handle incoming customer calls, emails, and chat requests in a timely and efficient manner
  • Address customer complaints and concerns in a professional and empathetic manner
  • Offer tailored solutions to meet customer needs and promote our products
  • Develop and maintain accurate records of customer interactions
  • Participate in ongoing training and development programs to enhance skills and knowledge

Requirements:

  • 2+ years of experience in customer-facing roles
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a dynamic environment
  • Basic computer skills and familiarity with CRM software
  • Flexibility to work varied shifts, including evenings and weekends


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