Regulatory Compliance Specialist

2 weeks ago


Allentown, Pennsylvania, United States Indotronix International Corporation Full time
Job Summary

This role is responsible for preparing responses to the Pennsylvania Public Utility Commission (PUC) informal complaints, developing effective working relationships with PUC investigators, and identifying opportunities to improve compliance results.

Key Responsibilities
  • Analyze PUC informal complaints and prepare thorough and accurate responses
  • Serve as the PUC liaison and ensure consistency in the application of Chapter 56 regulations and other PUC guidelines across the organization
  • Build strong working relationships and credibility with PUC investigators who process informal complaints
Requirements

To be successful in this role, you will need:

  • Customer service experience with a focus on critical thinking and problem-solving
  • Strong written and oral communication skills
  • Proficiency in computer software, including Microsoft Word and Excel
  • Ability to build effective working relationships with internal and external clients
About Indotronix International Corporation

Indotronix International Corporation is an equal opportunity employer committed to diversity and inclusion in the workplace.



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