Customer Service Representative

1 week ago


Natrona Heights, Pennsylvania, United States Taymax Group Full time
Job Summary

We are seeking a part-time Seasonal Member Services Representative to join our team. This role will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities:
  • Greet members, prospective members and guests, and provide a superior level of customer service.
  • Handle front desk activities including answering phones, checking members in, taking prospective members on tours, and signing up new members.
  • Assist the Club Manager in counting the cash drawer as needed and facilitate updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.

Requirements:

  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are musts.

The estimated salary for this position is $10.00 - $10.50 per hour. We offer a welcoming and inclusive work environment, opportunities for growth and development, and a Judgement Free Zone where employees can thrive. If you are a customer-focused individual with excellent communication skills and a passion for fitness and health, we encourage you to apply.

About Us:We are Taymax Group, an equal opportunity employer committed to fostering a diverse and inclusive workplace environment. We believe in providing an exceptional fitness experience in a welcoming, non-intimidating environment that caters to all backgrounds and perspectives. Our success is directly related to our people, and we strive to create a workplace culture that promotes teamwork, respect, and open communication.



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