Contractor Network Analyst
4 weeks ago
We are seeking a dedicated Operations Support Analyst to join our team. This role involves monitoring our contractor network to ensure market health, maintaining high-quality services, identifying negative trends, and serving as the primary contact for issues requiring in-depth investigation and potential escalations. The ideal candidate will have a Bachelor's degree in Business Administration, Operations Management, or a related field and experience in analytics, investigations, or a similar role.
Key Responsibilities- Investigate Deactivation Requests:
- Analyze deactivation requests and make recommendations.
- Gather information from both customers and contractors regarding reported issues.
- Handle requests from contractors wishing to be removed from the platform.
- Assist contractors with insurance procedures.
- Process Reactivation Requests:
- Evaluate reactivation requests from contractors seeking to return to the platform.
- Determine if additional onboarding or updates are required, or if the request should be denied.
- Monitor Contractor Network:
- Regularly review the contractor pool to identify individuals who may require warnings or immediate deactivation.
- Identify opportunities to recruit higher-quality contractors, especially in markets with low volume or specific skill shortages.
- Ensure that services in deactivated markets are appropriately managed.
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Contractor Network Analyst
4 weeks ago
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System Analyst
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Telecommunications Network Specialist
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Risk Management Analyst
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Logistics Business Analyst
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Operations Support Specialist
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St Louis, Missouri, United States Latch Full timeAre you passionate about ensuring market health and quality services? We are seeking a dedicated Operations Support Analyst to join our team at Latch. As an Operations Support Specialist, you will play a critical role in monitoring our contractor network, identifying negative trends, and serving as the primary contact for issues requiring in-depth...
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Advanced Geospatial Analyst
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Digital Marketing Insights Analyst
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Deactivation and Reactivation Expert
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Senior Network Infrastructure Specialist
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Geospatial Analyst Position
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Strategic Business Consultant
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Cellular Network Engineer
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Business Improvement Specialist
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Wireless Network Engineer I
3 weeks ago
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Data Driven Decision Maker
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Market Health Monitor
4 weeks ago
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Secure Application Analyst
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Blood Cancer Specialist Opportunity
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