Orthopedic Systems Specialist
4 weeks ago
We are seeking a highly skilled Systems Analyst to join our team at Center For Orthopaedics. The successful candidate will be responsible for providing technical support and maintenance for our computer systems and networks.
Key Responsibilities- Uphold departmental policies and procedures to maintain and improve the quality of service.
- Ensure new programs, systems, and procedures are fully documented.
- Create and generate reports according to user specifications.
- Assist supervisors in returning faulty equipment to vendors for repairs.
- Install network cables and connections as needed.
- Identify and resolve user problems associated with office automation equipment, hardware, and software.
- Maintain software registration and currency, and hardware inventory to ensure upgrades, preventative maintenance, and patches are performed as necessary.
- Stay up-to-date with the latest technical expertise in microcomputer technology and utilize state-of-the-art troubleshooting and problem-solving techniques.
- Maintain a positive working relationship and open communication with all Center For Orthopaedics associates to promote a quality work environment.
- Provide work coverage and administrative notification during periods of personal illness, vacation, and/or education.
- High School diploma or equivalent is required.
- A+ certification is preferred.
- More than one year of experience as a PC computer technician and significant Windows 11 Enterprise knowledge is required.
- Proficiency in Microsoft Office applications, including O365.
- Proficiency in installing and troubleshooting hardware and software.
- Ability to use cable equipment, handle simple tools, diagnostics tools, and telecommunication troubleshooting equipment.
- Excellent communication skills.
- Ability to work flexible hours.
- Ability to prioritize and handle multiple tasks in a fast-paced environment.
- Customer service skills.
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