Store Leadership Position

4 weeks ago

Baltimore, Maryland, United States Foot Locker Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales, delivering exceptional customer service, and leading a team of sales associates to achieve business objectives.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional customer service skills and lead your team to deliver a world-class customer experience.
  • Drive Sales: Develop and implement strategies to drive sales growth, manage inventory, and maintain a visually appealing store environment.
  • Team Management: Coach, motivate, and develop your team to achieve sales and customer service goals.
  • Operational Excellence: Ensure seamless store operations, including opening and closing procedures, cash handling, and inventory management.
  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized recommendations to drive sales and loyalty.
  • Store Visuals: Maintain a visually appealing store environment, including merchandise displays, signage, and overall store appearance.
  • Inventory Management: Manage inventory levels, including receiving, stocking, and maintaining accurate inventory records.
  • Loss Prevention: Identify and mitigate potential loss opportunities, including shoplifting and inventory shrinkage.
Requirements
  • Leadership Experience: At least 1 year of experience in a customer-facing sales setting, with a proven track record of leadership and team management.
  • Customer Service Skills: Excellent customer service skills, with the ability to build strong relationships with customers and provide personalized recommendations.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and store leadership.
  • Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective solutions to drive sales and customer service goals.
  • Flexibility: Flexible availability, including nights, weekends, and holidays, to meet the needs of the business.
What We Offer
  • Competitive Pay: $20.50 per hour.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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