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Restaurant Crew Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front-of-House Team Member at Chick-fil-A at Baxter Village. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.
Key Responsibilities- Provide quick, friendly, and accurate service to guests, ensuring a positive dining experience.
- Support Front-of-House areas, including Cashier, Dining Room Hospitality, and Meal Delivery.
- Deliver portions that meet all weight and presentation expectations, executing the FIFO model with all product.
- Protect the customer experience by ensuring packaging, food presentation, and quality is top-level.
- Appropriately handle customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude, and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the training program and look for opportunities to be cross-trained.
- Be responsible to fill your shift if you are not able to work.
- Ensure your appearance is in compliance with the Handbook.
- Be a team player and display good stewardship and a sense of ownership for the business.
- Available to work a minimum of 16 hours per week, including Saturdays.
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
- Applicants will be expected to be able to work on their feet for several hours at a time.
- Drive-Thru Team Members will be expected to work outdoors in Drive-Thru positions during all 4 seasons.
- Outgoing and fun
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to team's needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Competitive pay
- 401k retirement plan with employer matching
- Health insurance option for full-time team members
- Free meals on days worked at least four hours
- Scholarship opportunity for eligible team members
- Leadership opportunities for growth and development
- Welcoming workplace culture
- Tuition discounts with over 70 colleges and universities
- Other discounts on select hotels, cell phone plans, computers, entertainment, retail, and more
Please submit a ZippyApp application package, which may include the Common Employment Application and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.