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Restaurant Crew Associate

2 months ago


Fort Mill, South Carolina, United States Chick-fil-A at Baxter Village Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front-of-House Team Member at Chick-fil-A at Baxter Village. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide quick, friendly, and accurate service to guests, ensuring a positive dining experience.
  • Support Front-of-House areas, including Cashier, Dining Room Hospitality, and Meal Delivery.
  • Deliver portions that meet all weight and presentation expectations, executing the FIFO model with all product.
  • Protect the customer experience by ensuring packaging, food presentation, and quality is top-level.
  • Appropriately handle customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude, and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Proactively pursue the training program and look for opportunities to be cross-trained.
  • Be responsible to fill your shift if you are not able to work.
  • Ensure your appearance is in compliance with the Handbook.
  • Be a team player and display good stewardship and a sense of ownership for the business.
Requirements
  • Available to work a minimum of 16 hours per week, including Saturdays.
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.
  • Applicants will be expected to be able to work on their feet for several hours at a time.
  • Drive-Thru Team Members will be expected to work outdoors in Drive-Thru positions during all 4 seasons.
Skills and Traits
  • Outgoing and fun
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Demonstrate leadership attributes
  • Team-player
  • Positive attitude & role model
  • Responsive to team's needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing/friendly/patient
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline
What We Offer
  • Competitive pay
  • 401k retirement plan with employer matching
  • Health insurance option for full-time team members
  • Free meals on days worked at least four hours
  • Scholarship opportunity for eligible team members
  • Leadership opportunities for growth and development
  • Welcoming workplace culture
  • Tuition discounts with over 70 colleges and universities
  • Other discounts on select hotels, cell phone plans, computers, entertainment, retail, and more

Please submit a ZippyApp application package, which may include the Common Employment Application and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.