Package Delivery Specialist
2 weeks ago
Luxer One is seeking a professional and organized individual to provide package management services to luxury apartment buildings in the Omaha area.
Job Summary:This part-time role involves providing in-person support to residents with package questions or issues, logging recently-delivered packages, and delivering packages to resident doors. The successful candidate will be responsible for organizing packages within the room, identifying aging or stale packages, and preparing them for return to the sender. Additionally, the Liaison Package Handler will serve as a primary liaison between the property and the package management provider support team.
Key Responsibilities:- Provide exceptional customer service to residents with package-related inquiries or issues.
- Log recently-delivered packages into the property's automated package management system.
- Deliver packages to resident doors in a timely and efficient manner.
- Organize packages within the room to ensure easy access for residents.
- Identify aging or stale packages and prepare them for return to the sender.
- Serve as a primary liaison between the property and the package management provider support team.
- Perform lightweight maintenance on the locker/package room management system.
- Participate in occasional outreach or visits to prospective properties for audits or information drop-offs.
- Professional and personable demeanor, with the ability to create positive relationships with property managers and residents.
- 1-2 years of customer service experience required.
- Access to reliable transportation, ideally a personal car or access to METRO.
- Comfortable using technology, including digital package management systems and iPads.
- Good organizational and problem-solving skills.
- Ability to lift and arrange packages, some of which may be bulky.
- At least 18 years old.
- Opportunities for advancement and growth within the company.
- A culture of diversity and inclusion, with programs that bring employees together and provide educational opportunities.
- 401K with employer match.
- Accrued PTO and Paid Sick Leave.
- Liaison Uniform and Equipment Provided.
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