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Assistant Kitchen Manager

2 months ago

Hillsboro, United States McMenamins Full time
About the Role

We are seeking a highly skilled and experienced Kitchen Operations Manager to join our team at McMenamins. As a key member of our kitchen staff, you will be responsible for overseeing all kitchen operations and ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Oversee and manage kitchen staff, including training and supervising cooks, expediting food, and maintaining a clean and organized kitchen environment.
  • Enforce portioning guidelines and ensure that food is prepared and presented to the highest standards.
  • Communicate effectively with head management and other departments to ensure seamless service.
  • Ensure that all kitchen staff are aware of and adhere to McMenamins policies and procedures.
  • Regulate labor, oversee side work, and maintain a safe and efficient work environment.
  • Supervise and train staff, including administrative duties such as scheduling and payroll.
  • Deal with personnel and customer service issues in a professional and positive manner.
Requirements
  • Previous management experience in a fast-paced kitchen environment.
  • Ability to accurately work with numbers and menu specifications.
  • Excellent customer service and communication skills.
  • Flexible schedule, including mornings, days, evenings, weekends, and holidays.
  • Ability to remain calm and focused in a high-volume, deadline-oriented work environment.
Essential Functions
  • Produce high-quality food for customers.
  • Safely lift and carry heavy objects with a hand truck or assistance.
  • Value diversity and ability to work with individuals from different backgrounds.
  • Effectively manage others in a positive and professional manner.
  • Provide excellent customer service in a high-volume environment.
  • Handle complaints in a professional and positive manner.
  • Work for long periods on feet, including frequent walking, stair climbing, and working outdoors in varied weather conditions.
  • Repetitive movement, including pushing, pulling, bending, twisting, and stooping.
  • Fine hand manipulation, including handling small and large objects, computer keyboard usage, writing, chopping, and use of kitchen equipment.
  • Ability to communicate clearly and effectively.
  • Be positive, polite, and cooperative with co-workers, managers, vendors, and customers.
  • Work around various heat sources, including grills, broilers, and hot-oil fryers.
  • Work with and around sharp objects, including knives and slicers.
  • Work with chemicals used in cleaning and sanitizing.
  • Provide customer service to guests as necessary.