E-commerce Business Analyst

2 weeks ago

Bentonville, Arkansas, United States Intradeco Apparel Full time
About Intradeco Apparel

Intradeco Apparel is a global vertical manufacturing company with a rich history dating back to 1921. We specialize in supplying high-quality casual clothing and thermal underwear to major retailers in the United States, Mexico, and Canada. Our holistic approach to apparel manufacturing encompasses all stages from ideation to final product distribution, ensuring a seamless and efficient process.

Our Team

We are a dedicated team passionate about collaboration, innovation, and continuous improvement. Our cultural foundation is built on trust, teamwork, quality, sustainability, and integrity. We strive to create a work environment that fosters growth, learning, and fun.

Job Summary

We are seeking an E-commerce Business Analyst to join our team. As an E-commerce Business Analyst, you will play a key role in driving data-driven decision-making processes to optimize the performance of our e-commerce platform(s). You will analyze market trends, customer behavior, and sales data to identify opportunities for growth and improvement across multiple platforms.

Key Responsibilities
  • Data Analysis:
    • Analyze e-commerce sales data, website traffic, and customer engagement metrics to identify trends and patterns.
    • Conduct in-depth analysis to understand the effectiveness of marketing campaigns, product assortment, pricing strategies, and promotional activities.
  • Performance Monitoring:
    • Monitor key performance indicators (KPIs) related to e-commerce sales, such as conversion rates, average order value, and customer acquisition cost.
    • Identify areas of underperformance and work with cross-functional teams to implement corrective measures.
  • Market Research:
    • Conduct market research to identify emerging trends, competitive landscape, and customer preferences in the e-commerce space.
    • Provide insights on market opportunities and potential threats to inform strategic decision-making.
    • Collaborate with Design & Merchandising teams for online assortment.
  • Reporting and Visualization:
    • Develop dashboards and reports to present findings and insights to stakeholders, including senior management and retail customers.
    • Utilize data visualization tools to create compelling visual representations of complex data sets.
  • Forecasting and Planning:
    • Collaborate with sales, marketing, and inventory management teams to forecast e-commerce sales and inventory needs internal & external (retail customers).
    • Assist in developing annual and quarterly sales plans and budgets based on data-driven insights.
  • E-commerce Management:
    • Manage the company's e-commerce platform(s), ensuring user-friendly navigation, product visibility, and a smooth checkout process.
    • Monitor website performance metrics and identify opportunities for improvement.
  • Continuous Improvement:
    • Stay updated on industry best practices, new technologies, and innovations in e-commerce analytics.
    • Propose and implement process improvements to enhance efficiency and effectiveness in e-commerce operations.
Requirements
  • Bachelor's degree in marketing, Business Administration, or a related field.
  • 3-5+ years of experience at or other retail ecommerce platform.
  • Proven experience as a business analyst, preferably in the e-commerce or retail industry.
  • Forecasting & inventory management experience required.
  • Proficient in tools such as Excel, Microsoft Office, Retail Link & Item 360. Luminate experience a Plus.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and presentation skills.
  • Ability to work independently and collaboratively in a cross-functional team environment.
  • Background or experience in apparel preferred.
What We Offer
  • Competitive Pay - We believe in rewarding success and showing our employees just how much they're valued in a variety of different ways, including compensation.
  • Health and Wellness - There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and t play, we aim to support a healthy lifestyle.
  • Time away from work - Sometimes we need time away to be with family, enjoy our hobbies, focus on our health or just simply recharge. We are committed to helping out employees create a work-life harmony.
  • Growth and Development - We are constantly seeking to offer opportunities and support for personal and professional development.
  • Financial planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. We offer access to benefits, programs and education to help our employees to protect income, pay for expenses and invest in the future. Including a generous 401(k) match.
  • Extras, discounts, and perks - Generous discounts to our company and related companies, is just one of the cool extras we offer.
  • Equal Opportunity Employment

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