Housekeeping Operations Manager

3 days ago


Fargo, North Dakota, United States Holiday Inn Express Fargo Full time
Housekeeping Manager Job Description

The Housekeeping Manager at Holiday Inn Express Fargo - West Acres is responsible for overseeing and managing the housekeeping operations of the hotel. This role requires strong leadership, organizational skills, and attention to detail.

Key Responsibilities:
  • Develop and implement cleaning procedures and protocols to ensure cleanliness and orderliness of all hotel areas
  • Manage the housekeeping staff, including hiring, training, and scheduling
  • Inspect rooms and common areas to ensure cleanliness standards are met
  • Utilize computer equipment to assign rooms, manage inventory, and maintain housekeeping supplies and equipment
  • Handle guest inquiries and complaints related to housekeeping
  • Collaborate with other departments to ensure guest satisfaction
Requirements:
  • Prior experience in housekeeping or a related field
  • Strong leadership and team management skills
  • Excellent attention to detail and organizational skills
  • Ability to multitask and prioritize tasks
  • Good communication and customer service skills
  • Knowledge of cleaning chemicals and equipment
Benefits:
  • PTO with sick and floating holidays
  • Medical, Dental, and Vision benefits, as well as other options available for FT employees
  • 401K with matching
  • Holiday Pay
  • Growth Opportunities
  • Travel Discounts worldwide


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