Supervisor - Work World Retail Store

4 days ago


Reno, Nevada, United States Puzzle HR Full time

**Job Overview:** We are seeking an experienced Retail Supervisor to join our team at Work World in Reno, NV. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, managing store operations, and contributing to the growth and success of our business.

About Us:

Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World and Whistle Workwear brand names in California, Nevada, and Washington.

Responsibilities:

  • Demonstrate knowledge of products and services to customers
  • Assist customers with requests in-store and over the phone
  • Open and close the store
  • Direct workflow on the sales floor
  • Greet and assist customers in a friendly and polite manner
  • Maintain store organization and cleanliness
  • Complete customer transactions at the cash register, including taking payments and issuing receipts
  • Maintain inventory levels and restock shelves as needed
  • Perform other duties as assigned by the manager

Requirements:

  • 1-2 years of retail customer service experience preferred
  • Sales and supervising experience preferred
  • Willing to work nights and weekends
  • Excellent customer service skills
  • Excellent verbal communication skills
  • Basic math skills
  • High attention to detail
  • Demonstrated sales skills and experience
  • Ability to maintain a professional appearance
  • Must be able to climb a ladder
  • Must be able to lift 25 pounds
  • Must be able to stand for long periods of time
  • Bilingual a plus

What We Offer:

  • A competitive salary range of $15.00-$17.00 per hour, depending on experience
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Generous employee discounts
  • A comprehensive benefits package, including sick time and vacation leave

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