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Team Leader

2 months ago


Kutztown, Pennsylvania, United States Arby's Full time

We are looking for a dedicated Team Leader who is passionate about fostering a positive work environment and enhancing team performance. In this role, you will be responsible for mentoring and developing team members, ensuring compliance with company policies, addressing customer concerns, and managing the team schedule effectively.


Key Responsibilities:

  • Ensure adherence to company policies and operational procedures.
  • Maximize profitability through effective cost management.
  • Train and nurture new team members.
  • Resolve customer complaints to ensure satisfaction.
  • Maintain a management style that aligns with company best practices.
  • Provide guidance and support to all staff members.
  • Guarantee product quality and availability.
  • Collaborate closely with the store manager to lead the team.
  • Assist customers as needed.
  • Uphold health, safety, and security standards.
  • Implement disciplinary measures when necessary.
  • Complete tasks assigned by upper management efficiently and accurately.
  • Maintain store standards, including stocking and cleanliness.

Benefits:

  • Competitive compensation
  • Paid time off
  • Flexible work schedules
  • Employee discounts
  • Opportunities for advancement
  • Health insurance

Preferred Qualifications:

  • Valid driver's license and reliable transportation
  • Self-motivated individual
  • Confidence in leading by example
  • Ambition for career growth; we promote from within for General Manager positions

Company Overview:

The Arby's brand is committed to Inspiring Smiles Through Delightful Experiences. We achieve this by celebrating the art of Meatcraft, offering a diverse range of high-quality proteins and innovative sides, such as Curly Fries and Jamocha shakes. Our Fast Crafted restaurant services combine the speed of quick-serve with the quality and care of fast-casual dining. Arby's is proud to be part of the Inspire Brands family of restaurants.