Support Specialist

6 days ago


Gloucester, Massachusetts, United States Dave & Buster Full time
Job Title: Support Technician

Join our team of dedicated professionals at Dave & Buster's, where we're passionate about delivering an unparalleled Guest experience. As a Support Technician, you'll play a vital role in ensuring the smooth operation of our games, simulators, and technical equipment.

Key Responsibilities:
  • Deliver exceptional Guest service by providing timely and accurate assistance with game-related issues.
  • Maintain a clean and organized Midway area, ensuring a safe and enjoyable environment for our Guests.
  • Assist with game maintenance, including loading and refilling tickets, and performing daily, weekly, and monthly checks.
  • Collaborate with Team Members to achieve sales goals and promote a positive working relationship.
  • Participate in daily maintenance and organization of the tech room and storage areas.
Requirements:
  • Must be at least 18 years of age.
  • Ability to work days, nights, and/or weekends as required.
  • Technical and/or electrical skills preferred, but not required.
  • Excellent communication and interpersonal skills.

We offer a competitive salary range of $15.13 - $16.25 per hour, as well as a comprehensive benefits package, including medical, dental, vision, and 401K. If you're a motivated and customer-focused individual who is passionate about delivering exceptional Guest experiences, we encourage you to apply for this exciting opportunity.



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