Automotive Service Manager

4 weeks ago


Indian Trail, North Carolina, United States Express Oil Change & Tire Engineers Full time
Job Title: Automotive Service Manager

At Express Oil Change & Tire Engineers, we are seeking a highly motivated and experienced Automotive Service Manager to join our team. As a key member of our service department, you will be responsible for leading a team of technicians and service personnel to deliver exceptional customer service and maintain the highest standards of quality and safety.

Key Responsibilities:
  • Lead and motivate a team of technicians and service personnel to achieve exceptional customer satisfaction and quality results.
  • Develop and implement effective training programs to enhance the skills and knowledge of service department team members.
  • Collaborate with the Store Manager to develop and implement strategies to improve service department performance and efficiency.
  • Ensure compliance with company safety procedures and maintain a safe working environment.
  • Manage and maintain accurate records of service department operations, including inventory management and parts purchasing.
Requirements:
  • Minimum of 2 years' experience in a service management role, preferably in the automotive industry.
  • Proven track record of leading high-performing teams and achieving exceptional results.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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