Insurance Agent

4 weeks ago

Hutchinson, Kansas, United States Farmers District Office-0420 Full time
Job Summary

We are seeking a highly skilled and customer-focused Insurance Agent Apprentice to join our team at Farmers District Office-0420. As an Insurance Agent Apprentice, you will play a pivotal role in providing exceptional service and support to our clients, ensuring their insurance needs are met.

Key Responsibilities
  • Client Communication and Support:
    • Act as the primary point of contact for clients, responding to inquiries and providing timely and accurate information regarding insurance products, coverage options, and policy details.
    • Assist clients with policy inquiries, changes, endorsements, renewals, and claims processing.
  • Policy Management and Administration:
    • Process insurance policy applications, endorsements, renewals, and cancellations accurately and efficiently.
    • Ensure all client records and policy documents are up-to-date, accurate, and compliant with regulatory requirements.
  • Client Relationship Management:
    • Build and maintain strong, positive relationships with clients, fostering trust and confidence in our company.
    • Conduct regular follow-up with clients to ensure their insurance needs are met and address any concerns or issues promptly.
  • Claims Assistance and Support:
    • Assist clients with the claims process, including filing claims, gathering documentation, and liaising with insurance carriers.
    • Provide support and guidance to clients throughout the claims process, ensuring timely resolution and satisfactory outcomes.
  • Product Knowledge and Education:
    • Stay informed about the range of insurance products offered by our company, including coverage options, exclusions, and limitations.
    • Educate clients on their insurance policies, explaining coverage details, benefits, and potential gaps.
Requirements
  • Education: High school diploma or equivalent; additional education or training in insurance or customer service is beneficial.
  • Experience: Previous experience in customer service, insurance sales, or a related field is advantageous.
  • Skills: Excellent communication, interpersonal, and customer service skills. Strong attention to detail and organizational abilities. Proficiency in using CRM software and Microsoft Office Suite.
  • Attributes: Client-focused, empathetic, and proactive. Ability to work effectively in a fast-paced environment. High level of professionalism and integrity.

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