Customer Experience Specialist
4 weeks ago
Key Responsibilities:
• Specialize in delivering exceptional customer experiences through sales, service, and digital engagement of Consumer and Business Banking customers.
• Support daily branch operations as a Teller and meet customer service and sales needs as required.
• Collaborate with colleagues to achieve sales and service goals, ensuring a seamless customer experience.
• Stay up-to-date with product knowledge and banking regulations to provide informed advice to customers.
• Foster strong relationships with customers to understand their needs and preferences, driving long-term loyalty and growth.
About the Role:
This role is ideal for individuals who are passionate about delivering exceptional customer experiences and are looking to develop their skills in sales, service, and digital engagement. As a Customer Experience Specialist, you will have the opportunity to work closely with customers, colleagues, and management to achieve sales and service goals.
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