Dining Services Associate

3 weeks ago


Greenville, South Carolina, United States European Kmp Llc Full time
Job Title: Dining Services Associate

About the Role:

We are seeking a skilled Dining Services Associate to join our team at Basilico Pizzeria & Italian Cuisine. This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same.

Key Responsibilities:

  • Presents menu, answers questions, and makes suggestions regarding food to patrons.
  • Takes customer orders by writing them down or memorizing them, ensuring accuracy and efficiency.
  • Presents orders to the cooks on behalf of the patrons, maintaining clear communication throughout the process.
  • Serves customers their pre-ordered food promptly and with a smile, paying attention to presentation and timing.
  • Observes diners to respond to any additional requests and to determine when meal has been completed, demonstrating exceptional service skills.
  • Totals bill and accepts payment or refers patron to cashier, handling transactions with professionalism and courtesy.
  • Clears or resets table at the end of each course, maintaining a clean and welcoming environment for all patrons.
  • Thanks patrons and kindly invites them back for future dining, building lasting relationships and fostering loyalty.

Requirements:

  • Education: High school diploma or equivalent, preferably in hospitality or a related field.
  • Experience: Some previous work-related skill, knowledge, or experience in the food and beverage industry, preferably in a similar role.

Skills and Qualifications:

  • Excellent verbal and written communication skills, with the ability to effectively interact with diverse patrons and colleagues.
  • Active listening skills, with a focus on understanding and responding to patron needs.
  • Service orientation, with a commitment to delivering exceptional customer experiences.
  • Coordination skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Social perceptiveness, with a strong sense of empathy and ability to read patron emotions and needs.

Compensation and Benefits:

  • Estimated salary range: $25,000 - $35,000 per year, based on experience and performance.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.

About Us:

Basilico Pizzeria & Italian Cuisine is a reputable and respected restaurant chain, dedicated to serving high-quality food and providing exceptional customer service. We value our employees and strive to create a positive and supportive work environment, with opportunities for growth and development.

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