Dining Services Associate
3 weeks ago
About the Role:
We are seeking a skilled Dining Services Associate to join our team at Basilico Pizzeria & Italian Cuisine. This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same.Key Responsibilities:
- Presents menu, answers questions, and makes suggestions regarding food to patrons.
- Takes customer orders by writing them down or memorizing them, ensuring accuracy and efficiency.
- Presents orders to the cooks on behalf of the patrons, maintaining clear communication throughout the process.
- Serves customers their pre-ordered food promptly and with a smile, paying attention to presentation and timing.
- Observes diners to respond to any additional requests and to determine when meal has been completed, demonstrating exceptional service skills.
- Totals bill and accepts payment or refers patron to cashier, handling transactions with professionalism and courtesy.
- Clears or resets table at the end of each course, maintaining a clean and welcoming environment for all patrons.
- Thanks patrons and kindly invites them back for future dining, building lasting relationships and fostering loyalty.
Requirements:
- Education: High school diploma or equivalent, preferably in hospitality or a related field.
- Experience: Some previous work-related skill, knowledge, or experience in the food and beverage industry, preferably in a similar role.
Skills and Qualifications:
- Excellent verbal and written communication skills, with the ability to effectively interact with diverse patrons and colleagues.
- Active listening skills, with a focus on understanding and responding to patron needs.
- Service orientation, with a commitment to delivering exceptional customer experiences.
- Coordination skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Social perceptiveness, with a strong sense of empathy and ability to read patron emotions and needs.
Compensation and Benefits:
- Estimated salary range: $25,000 - $35,000 per year, based on experience and performance.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
About Us:
Basilico Pizzeria & Italian Cuisine is a reputable and respected restaurant chain, dedicated to serving high-quality food and providing exceptional customer service. We value our employees and strive to create a positive and supportive work environment, with opportunities for growth and development.-
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