Pharmacy Care Coordinator

1 week ago


St Petersburg, United States Empath Health Full time
Job Summary

The Pharmacy Care Coordinator is a vital member of the Pharmacy team at Empath Health, reporting to the Director of Pharmacy. This role plays a crucial part in ensuring the continuity of care for enrolled clients by working closely with both the pharmacy and EPIC systems.

This position requires strong analytical and problem-solving skills, with the ability to work with minimal supervision and prioritize tasks effectively. The ideal candidate will have excellent communication and organizational skills, with the ability to compose written statements and proofread correspondence.

Key Responsibilities
  • Assist the Pharmacist with daily operations of pharmacy care programs
  • Answer incoming calls and handle caller interactions with a pleasant and friendly demeanor
  • Manage and handle incoming faxes efficiently
  • Complete data entry of patient and prescription information into pharmacy systems
  • Coordinate patient financial assistance and support services
  • Work with patients to synchronize medication dispenses and assist with adherence programs
  • Maintain compliance with company policies and procedures, and comply with all laws regulating pharmacy services
Requirements
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Florida Pharmacy Technician License
  • Continuing education: 20 Hours Biennial
  • Knowledge of Pharmacy Benefit Management (PBM) procedures and processes
  • Ability to work with minimal supervision, prioritize and multi-task with little or no disruption of work flow
About Empath Health

Empath Health values diversity and is committed to creating a welcoming and inclusive environment for all employees, volunteers, and patients. We strive to provide exceptional care and services to our community, with a focus on comfort, dignity, and compassion.



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