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Food Service Crew Member

2 months ago

Orlando, Florida, United States Master Concessionair Full time
Job Overview

Position Summary:
Master Concessionair is seeking dedicated individuals for our dynamic restaurant environment. The role involves delivering exceptional customer service in line with our brand standards, efficiently processing transactions, and ensuring the security of company resources. You will be assigned to specific restaurant locations as directed by management.

Key Responsibilities:
As a crew member, you will ensure that every customer enjoys a welcoming atmosphere. This includes:

  • Greeting and acknowledging each customer promptly.
  • Maintaining high standards of service and product knowledge.
  • Handling cash register operations with accuracy.
  • Preparing food and beverages as required.
  • Efficiently entering orders into the point-of-sale system.
  • Keeping display areas clean and organized.
  • Offering suggestions to enhance customer experience.
  • Processing payments through various methods.
  • Issuing receipts and managing cash drawer accurately.
  • Compiling necessary paperwork at the end of shifts.
  • Communicating any customer issues to management.
  • Maintaining cleanliness in checkout areas and overall work environment.
  • Assisting fellow team members as needed.
  • Participating in daily tasks to ensure smooth operations.
  • Staying informed about airport and restaurant offerings to assist customers.
  • Adhering to uniform and appearance standards.
  • Performing additional duties as assigned.

Qualifications:
We are looking for candidates who demonstrate a positive attitude and energy to provide excellent customer service. Ideal candidates will possess:

  • Professional demeanor and communication skills.
  • Ability to operate cash register systems.
  • Willingness to learn about food and beverage offerings.
  • Capability to work efficiently in a fast-paced environment.
  • Strong numerical skills for cash handling.
  • Clear communication with customers and team members.
  • Ability to complete necessary documentation.
  • Understanding of safety and sanitation standards.
  • Physical stamina to stand and walk for extended periods.
  • Ability to lift moderate weights as required.
  • Commitment to company policies and airport regulations.
  • Dependability and a strong work ethic.

Benefits:
We offer a comprehensive benefits package, including:

  • 401K Matching
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Holidays, Anniversaries, and Birthdays
  • Vacation Time
  • Meal Tickets
  • Uniform Top
  • Discount on Work Shoes

Join us in providing outstanding service at Master Concessionair