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Housekeeping Professional
2 weeks ago
Kampgrounds of America, Inc. is the world's largest network of privately owned campgrounds and a leader in outdoor hospitality. Our mission is to connect people to the outdoors and each other, while promoting family-oriented, passionate, entrepreneurial, customer-focused, and innovative values.
Job Description
The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment at our OAK property. This includes cleaning private offices and public common areas, such as the general store, restrooms, and accommodation units, while adhering to departmental standards. The Housekeeper consistently provides professional, friendly, and engaging customer service. Proper maintenance of housekeeping tools and equipment is essential.
Responsibilities
• Clean and style accommodation rooms and public areas efficiently, meeting brand expectations with great attention to detail and within time standards.
• Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral to ensure all items are available for guest use.
• Take a proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Complete maintenance requests in a timely manner and in order of priority.
• Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.
• Fill out appropriate forms and turn in any items left by guests to the housekeeping supervisor.
• Ensure adherence to quality standards and health and safety regulations.
Required Skills and Qualifications
• Desire to work in housekeeping or a related field.
• Basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures.
• Comfortable in a fast-paced and high-pressure environment.
• Motivated, goal-oriented, and results-driven.
• Ability to maintain confidentiality.
• Able to work nights, weekends, and holidays.
• Valid driver's license.
Benefits
Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. We are committed to fair treatment of all persons and ensure that employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit-based factors.
