Technical Expert Associate
1 week ago
Job Summary
Strategic Systems is seeking an experienced Technical Support Specialist II to join our team. This is a contract-to-hire opportunity that requires strong customer service and documentation skills.
The successful candidate will have 2-5 years of industry experience, with a proven track record of troubleshooting and resolving basic network problems. Additionally, they must be able to identify and execute predetermined procedures, manage multiple priorities while delivering results, and possess a valid driver's license and good driving record.
Key Responsibilities
- Identify and troubleshoot technical issues
- Provide excellent customer service and support
- Collaborate with internal teams to resolve technical issues
- Develop and maintain technical documentation
Benefits
- Competitive salary range ($80,000 - $110,000 per year)
- Ongoing training and professional development opportunities
- Collaborative and dynamic work environment
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