Customer Service Representative
1 month ago
About CJ Lang & Son Ltd
We are a long-established family business, proud to serve local communities for over a century. Our commitment to excellence and customer satisfaction is unwavering.
Job Summary
We are seeking a skilled Customer Service Assistant to join our team at SPAR Hillfoot Ayr. As a key member of our store team, you will provide exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide friendly and efficient customer service, responding to customer inquiries and resolving issues promptly.
- Unpack deliveries and re-stock shelves, maintaining a clean and organized store environment.
- Actively promote offers and products to customers, driving sales and revenue growth.
- Serve in our Food to Go CJs counter, ensuring high standards of customer service and food quality.
- Maintain excellent standards of store hygiene and compliance, adhering to company policies and procedures.
What We Offer
We provide a supportive and inclusive work environment, with opportunities for career growth and development. As a valued member of our team, you will enjoy flexible working hours, a 10% staff discount, and access to ongoing training and support.
Requirements
We are looking for a customer-focused individual with excellent communication skills, a positive attitude, and a willingness to learn and adapt. Although retail experience is a plus, we provide comprehensive training to ensure your success in this role.
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