Visual Stylist/Associate

2 days ago

Sterling Heights, Michigan, United States Knitwell Group Full time
About Us

At Knitwell Group, we're committed to empowering women to lead the lives they love. Our effortlessly polished styles are thoughtfully designed to go anywhere, from the office to special occasions. We're dedicated to providing women with everything they need to feel inspired and motivated.

Position Overview

We're seeking a Visual Stylist to drive revenue by providing exceptional client services through relationship building, sharing style/product information, and presenting a clean, safe, and well-maintained store environment. As a Visual Stylist, you'll consistently achieve individual goals, which support store goals, while maintaining a safe work environment and adhering to Loss Prevention practices.

Key Responsibilities
  • Embody our values and set an example through your behaviors
  • Responsible for compliance with all Knitwell Group practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Client Experience
  • Provide excellent client service by anticipating client needs, exceeding expectations, and adhering to Knitwell Group service experience standards
  • Acknowledge, interact, and build relationships with clients, creating client loyalty and having the ability to multi-task while servicing internal and external clients
  • Address client concerns, coming to resolution when possible, and involving management where appropriate
  • Portray a gracious, friendly, energetic, and engaging manner and be at all times respectful and professional
  • Take ownership, solicit, and incorporate feedback for professional growth and development - Consistently receive positive, unsolicited client feedback
  • Communicate effectively with store management, store team, and external clients in person, through written correspondence, and over the phone
  • Build collaborative and productive relationships by sharing ideas, treating others fairly, with respect, and values differences
  • Embody our values and behaviors and inspire team by leading by example through your words and actions - Support an environment of learning and trust by acting as a positive role model
  • Be responsible for compliance with all Company policies, practices, and procedures and all federal, state, and local laws
Operations
  • Complete opening/closing procedures and tasks as directed by Leadership Team with a client focus (e.g., replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing price changes)
  • Meet merchandise processing standards and maintain an organized and accessible work area
  • Adhere to Loss Prevention practices and be aware of and report potential incidents, to ensure shortage control and to protect company assets
  • Maintain a safe work environment and report any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
  • Participate and assist in the preparation for the store's inventory
  • Report to work as scheduled; record time worked accurately by using Knitwell Group's Time and Attendance system; remain flexible to the needs of the business
  • Follow all Knitwell Group operational guidelines, processes, and procedures
  • Review Bulletin Boards daily
Technical Expertise
  • Demonstrate a desire and ability to be learner responsible and navigate the Knitwell Group computer learning systems
  • Perform register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
  • Be proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and process transactions accurately
  • Operate phone, answering calls with an appropriate greeting, transferring, and placing calls on hold
  • Operate and understand the functions of the PDT
Product/Brand Management
  • Understand and clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of Knitwell Group, current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
  • Live the Knitwell Group Purpose, Values & Behaviors, Practices in all interactions
  • Participate in and attend Store Meetings
  • Proactively use associate education tools to build product and styling knowledge with peers
  • Embody fashion, understand current market trends, and articulate them using Knitwell Group interpretations in every client interaction. Represent the brand by adhering to Knitwell Group's dress code guidelines
  • Pack and wrap client purchases according to Knitwell Group standards
Position Requirements
  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Take initiative to build a loyal client base
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with Knitwell Group's guidelines
  • Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Accuracy: Ability to handle cash and provide change without error
  • Schedule: Remain flexible in scheduling that meets the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience
  • Minimum Requirements: High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results

  • Hair Stylist Associate

    1 week ago

    Sterling Heights, Michigan, United States Great Clips Full time

    Unlock your creativity and passion for hair design as a Hair Stylist at Great Clips. Our salon team is dedicated to delivering exceptional customer experiences and providing a supportive environment for our stylists to grow and succeed.What We Offer:A dynamic and fast-paced work environment with a steady flow of customersGuaranteed hourly wages, plus tips,...

  • Cashier Associate

    2 days ago

    Sterling Heights, Michigan, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier Associate to join our team. As a Cashier Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesOperate a cash register and process transactions accurately and efficientlyProvide...

  • Backroom Processing Associate

    17 hours ago

    Sterling Heights, Michigan, United States Home Goods Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Backroom Processing Associate to join our team at HomeGoods. As a Backroom Processing Associate, you will be responsible for delivering a highly satisfied customer experience by ensuring that our store is well-stocked and visually appealing. This role requires strong organizational and...

  • Sales Floor Associate

    4 weeks ago

    Sterling Heights, Michigan, United States Goodwill of Greater Washington Full time

    Position Overview:Goodwill of Greater Washington is excited to announce the opening of a new retail location. This role is pivotal in delivering exceptional customer service and creating a welcoming shopping atmosphere.Role Summary:The Store Associate serves as a key point of contact for customers, ensuring a pleasant shopping experience. Responsibilities...

  • Sales Associate

    3 weeks ago

    Sterling Heights, Michigan, United States Advance Services, Inc. Full time

    Job Description**Job Summary**Advance Services, Inc. is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales targets, and maintaining a positive and professional work environment.Key Responsibilities:Provide excellent customer...

  • Retail Sales Associate

    2 weeks ago

    Sterling Heights, Michigan, United States DSW Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key ResponsibilitiesProvide...

  • Sales Associate

    1 week ago

    Sterling Heights, Michigan, United States Bath & Body Works Full time

    About UsBath & Body Works is a leading fragrance retail brand, known for its creative and dynamic retail environment. We're a $6.4 billion retail brand with a strong focus on delivering exceptional customer experiences.The OpportunityWe're seeking a Sales Associate to join our team in a retail environment. As a Sales Associate, you will be the face of Bath &...

  • Bilingual Store Associate

    2 hours ago

    Sterling Heights, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Store Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, selling products, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...

  • Retail Sales Associate

    3 weeks ago

    Sterling Heights, Michigan, United States Goldstone LLC Full time

    Job DescriptionWe are seeking a motivated and friendly Retail Sales Associate to join our team at Goldstone LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities:Assist customers with purchases and respond to their inquiries in...

  • Housekeeping Associate

    1 week ago

    Sterling Heights, Michigan, United States Kohl's Full time

    About the RoleWe are seeking a reliable and detail-oriented Housekeeping Associate to join our team at Kohl's. As a Housekeeping Associate, you will play a critical role in maintaining a safe and clean environment for our customers and employees.Key ResponsibilitiesClean all areas of the store, including floors, windows, restrooms, and trash receptacles,...

  • Retail Sales Associate

    2 weeks ago

    Sterling Heights, Michigan, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Office Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesCustomer Service: Provide exceptional...

  • Seasonal Sales Associate

    1 week ago

    Sterling Heights, Michigan, United States Victoria's Secret Full time

    Victoria's Secret Seasonal Associate Job DescriptionWe are seeking a Seasonal Associate to join our team at Victoria's Secret in Dulles Town Center. As a Seasonal Associate, you will be responsible for providing excellent customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment.Key...

  • Housekeeping Associate

    2 weeks ago

    Sterling Heights, Michigan, United States Kohl's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Housekeeping Associate. In this role, you will play a critical part in maintaining a safe and clean environment for our customers and employees.Key ResponsibilitiesClean all areas of the store, including floors, windows, restrooms, and trash...

  • Retail Sales Associate

    1 week ago

    Sterling Heights, Michigan, United States Burlington Full time

    Job SummaryAs a Store Associate at Burlington, you will be responsible for delivering exceptional customer service, accurately processing transactions, and assisting with store operations. This is an exciting opportunity to join a dynamic team and contribute to the success of our retail store.Key Responsibilities• Provide excellent customer service,...

  • Audio-Visual Installation Superintendent

    2 weeks ago

    Sterling Heights, Michigan, United States Diversified Full time

    About the RoleWe are seeking an experienced Installation Superintendent for our Broadcast, Media, and AV team. As a key field position, you will be responsible for overseeing the installation of technology projects for our clients, coordinating with project management, building contractors, and other stakeholders to ensure successful project delivery.Key...

  • Associate Systems Analyst

    22 hours ago

    Sterling Heights, Michigan, United States AKIMA Full time

    Job Title: Associate Systems AnalystJob Summary:We are seeking an experienced Associate Systems Analyst to join our team at Cloud Lake Technology. As a key member of our IT team, you will be responsible for supporting the overall sustainment operation of Defense EM Mass Warning Notification, E-911, and Audio Visual Notification...

  • Pet Groomer Specialist

    2 weeks ago

    Sterling Heights, Michigan, United States PetSmart Full time

    About the RoleWe're seeking a skilled Pet Groomer to join our team at PetSmart. As a Pet Groomer, you'll be responsible for providing exceptional pet care services, ensuring the health and safety of our furry friends, and delivering a positive experience for our customers.Key ResponsibilitiesEngage with customers and their pets, providing best-in-class salon...

  • Retail Sales Associate Part Time

    2 weeks ago

    Sterling Heights, Michigan, United States Tailored Brands Inc Full time

    About the RoleWe're seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Tailored Brands Inc. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesEngage with customers to understand their needs and...

  • Campus Retail Associate

    2 weeks ago

    Sterling Heights, Michigan, United States BNED Full time

    About the RoleWe are seeking a highly motivated and customer-focused Campus Retail Associate to join our dynamic team at BNED. As a key member of our retail operations, you will play a vital role in providing exceptional customer service and supporting store leaders in all facets of retail operations.Key ResponsibilitiesProcess sales transactions with...

  • Warehouse Associate

    1 week ago

    Sterling Heights, Michigan, United States Omega Enterprises Full time

    Order Picker Job DescriptionWe are seeking a reliable and detail-oriented Order Picker to join our team at Omega Enterprises. As an Order Picker, you will play a crucial role in ensuring the efficient and accurate picking and packaging of goods.Key Responsibilities:Picking and packaging of goods to meet customer demandsRepackaging of goods as requiredVisual...