Pediatric Healthcare Assistant

5 days ago

Charlotte, North Carolina, United States Cortica Full time
About the Role

Cortica is seeking a highly skilled and compassionate Pediatric Healthcare Assistant to join our dynamic team. As a key member of our healthcare staff, you will play a vital role in providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Assist with Patient Check-in and Check-out: Ensure a smooth and efficient patient experience by assisting with check-in and check-out procedures.
  • Support Medical Staff: Provide administrative support to our medical staff, including chart preparation, data entry, and other tasks as needed.
  • Neuromodulation Education and Support: Educate patients and families on neuromodulation therapies, including Cranial Electric Stimulation, Endeavor, and Transcranial Magnetic Stimulation.
  • Order and Track Lab Results: Order and track lab results, genetic tests, and imaging studies to ensure accurate and timely diagnosis and treatment.
  • Anticipate and Meet Medical Staff Needs: Anticipate and meet the needs of our medical staff, including preparing charts, ordering supplies, and performing other tasks as needed.
  • Perform Administrative Tasks: Perform a wide range of administrative tasks, including data entry, filing, and other tasks as needed.
  • Communicate Effectively: Communicate effectively with patients, families, and medical staff to ensure seamless care and support.
  • Act as Liaison between Patient and Billing Department: Act as a liaison between the patient and billing department to resolve any issues or concerns.
  • Assist with Scheduling and Coordination: Assist with scheduling and coordination of patient appointments, including EEG referrals and other tasks as needed.
  • Prepare Items for Presentations: Prepare items for presentations as needed by the medical team.
  • Complete Forms and Documents: Complete forms and documents as needed, including patient records and other administrative tasks.
Requirements
  • 2+ Years of Experience in a Patient-Facing Pediatric or Family Practice Setting: Possess 2+ years of experience in a patient-facing pediatric or family practice setting.
  • Strong Problem-Solving Skills: Demonstrate strong problem-solving skills and a high level of cognitive ability.
What We Offer

Cortica offers a comprehensive benefits package, including medical, dental, and vision insurance, 401Ks with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses.

The base pay range for this opening is $22.67 an hour. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

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