Loss Prevention Associate

1 month ago


Aurora, Colorado, United States Marshalls Full time
Job Title: Loss Prevention Customer Service Associate II

At Marshalls, we're all about discovery - discovering new brands, new styles, and new ways to make the everyday a little more fun. As a Loss Prevention Customer Service Associate II, you'll play a key role in ensuring our stores are safe and secure, while also providing exceptional customer service to our shoppers.

Key Responsibilities:
  • Act as a visual deterrent to prevent potential loss and dishonesty
  • Support the District Loss Prevention Manager and Store Management in executing core responsibilities
  • Wear a body-worn camera to enhance security and customer safety
  • Provide excellent customer service, responding to requests for assistance and resolving issues in a professional and courteous manner
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
Requirements:
  • Strong verbal and written communication skills
  • Sound decision-making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience
Benefits:
  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive work environment where everyone feels valued and respected.



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