Loss Prevention Associate
1 month ago
At Marshalls, we're all about discovery - discovering new brands, new styles, and new ways to make the everyday a little more fun. As a Loss Prevention Customer Service Associate II, you'll play a key role in ensuring our stores are safe and secure, while also providing exceptional customer service to our shoppers.
Key Responsibilities:- Act as a visual deterrent to prevent potential loss and dishonesty
- Support the District Loss Prevention Manager and Store Management in executing core responsibilities
- Wear a body-worn camera to enhance security and customer safety
- Provide excellent customer service, responding to requests for assistance and resolving issues in a professional and courteous manner
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Perform a closing safety sweep of the store with a member of management
- Adhere to all Company Policy and Procedure
- Strong verbal and written communication skills
- Sound decision-making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive work environment where everyone feels valued and respected.
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