Customer Service Associate

3 weeks ago


Franklin, Pennsylvania, United States Michael Dill - State Farm Agent Full time

**Job Title:** Customer Service Associate

Overview: As a Customer Service Associate with Michael Dill - State Farm Agent, you will play a vital role in establishing customer relationships and providing top-notch service. This position is perfect for individuals who are outgoing, customer-focused, and enjoy working with the public.

Salary: The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and performance.

Responsibilities:

  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Detail-oriented
  • Proactive in problem-solving
  • Able to learn computer functions
  • Ability to work in a team environment

Benefits: As a valued member of our team, you can expect a competitive salary, paid time off, flexible hours, and growth opportunities within the agency.



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