Retail Sales Associate
7 days ago
About Us
At Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
We are dedicated to providing ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. This role involves generating revenue and sales transactions through excellent product knowledge and providing exceptional customer service with prompt service. The successful candidate will also be responsible for maintaining a fun, clean, and comfortable store environment, working closely with different members of our team, and being quick on their feet with an engaging attitude.
Key Responsibilities
- Maintain a great relationship with all guests and members of the team
- Maintain a detailed knowledge of the hotel/resort and all events, amenities, and directions to assist guests
- Assist in creating unique and creative retail displays
- Be a master of the POS system
- Be highly organized with a strong understanding of where products can be found in the store
- Maintain a cash bank
- Be willing to jump in where needed to assist in delivering top service levels
- Responsible for the knowledge of any promotions or special items in stock
- Responsible for maintaining stock - all shelves are stocked and items needing ordered
- Responsible for keeping area clean
- Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
- Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management
- Balance house bank at the end of the shift
Requirements
Previous experience in hospitality or a related field is required. We offer a competitive compensation package, including a starting hourly rate of $16.00.
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