Nurse Care Coordinator

4 days ago


WinstonSalem, North Carolina, United States Novant Health - Agency - Reddot Full time

We are seeking a skilled Nurse Care Coordinator to join our team at Novant Health - Agency - Reddot. This is a rewarding opportunity for a registered nurse to utilize their expertise in acute and chronic illness management, while promoting holistic patient-centered care.

Job Summary

The Triage RN Coach will support patients in navigating the healthcare system, ensuring they receive the appropriate level of care. This role includes assessing problems over the phone using approved protocols, reaching out to providers, and relaying radiology and lab results.

This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. The successful candidate will have a commitment to delivering exceptional patient care and experience working in a hospital, home health, or community setting.

Responsibilities:

  • Provide telephone triage services to assess patients' needs and provide relevant health information
  • Support patients in navigating the healthcare system, including arranging appointments and communicating with providers
  • Utilize approved protocols to assess problems over the phone and make recommendations for care
  • Maintain accurate records and documentation of patient interactions

Qualifications:

  • Bachelor's Degree in Nursing (preferred)
  • At least five years of clinical experience in hospital, home health, or community settings
  • Current RN license for all states within the Novant Health footprint

About Us:

Novant Health is committed to delivering remarkable patient experiences through exceptional care and innovative service. We foster a culture of diversity, equity, and inclusion, where every employee has the opportunity to grow and thrive.

Estimated Salary: $80,000 - $110,000 per year, depending on experience



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