Mortgage Loan Originator, Centralized Mortgage

4 weeks ago

Minneapolis, Minnesota, United States First National Bank of Omaha Full time

About This Role:

We are seeking a skilled Mortgage Loan Originator to join our team at First National Bank of Omaha. As a Mortgage Loan Originator, you will play a key role in helping customers achieve their dream of homeownership by delivering a helpful, easy, and personal mortgage experience.

This role takes pride in process excellence by understanding and communicating the mortgage journey from beginning to end. You will be a key player in all aspects of the loan journey, with a focus on the customer experience and needs (both short & long term).

You will identify and close loan opportunities in alignment with the department's revenue and profit goals. You will need to have a continuous improvement mindset to bring forward ideas to improve process, training, technology, and customer experience.

Key Accountabilities:

  • Provide an outstanding customer experience by listening to the needs of the customer and providing solid advice and guidance on mortgage loans.
  • Originate and close mortgage loans while ensuring compliance and meeting file accountability guidelines.
  • Collect and input complete applications using the FNBO Mortgage system.
  • Give an excellent customer experience by setting proper expectations and making sure we deliver on our promise throughout the process.
  • Consult with clients about current and future mortgage needs to help them achieve their financial goals.
  • Continually look for ways to increase revenue and reduce expenses.
  • Provide comprehensive, timely and professional written/verbal product solutions to customers.
  • Meet and/or exceed defined monthly and annual sales goals and contribute to our overall divisional goals.

Requirements:

  • High School Diploma or equivalent
  • Strong sales ability
  • Excellent verbal and written communication skills
  • Demonstrated customer service skills
  • Working knowledge of Microsoft Word and Excel applications
  • Open availability 8am-6pm M-F and 9am-1pm Saturday (central time)

Desired:

  • Knowledge of pricing and various underwriting requirements
  • 1+ years of experience in mortgage loan origination
  • Active Mortgage Originator with a pipeline

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance

Equity, Diversity, & Inclusion:

First National Bank of Omaha is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. We foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact.

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