Business Tax Professional

4 days ago


New Orleans, Louisiana, United States Intuit Full time
Job Title: Business Tax Professional

This is a virtual customer-facing role at Intuit, where you will work towards advancing our goal of Powering Prosperity Around the World. You will be providing expert guidance and tax preparation to our customers, utilizing your extensive knowledge and experience in business tax preparation.

In this role, you will have the opportunity to shape the direction of one of our newest product offerings, TurboTax Live Business. You will manage complex business tax returns for Partnerships and S Corporations, using commercial tax preparation software. Your strong business tax preparation experience and extensive knowledge of tax laws are essential for this position.

You will commit to a minimum schedule of at least 20 hours/week throughout the tax season. You must possess an active Preparer Tax Identification Number (PTIN) and a solid knowledge of computer operations and software. Strong customer service skills and ability to interact with customers through video and audio tools are also required.

Estimated Salary: $60,000 - $80,000 per year (dependent on location and experience).

About the Role:
- Utilize government websites, professional resources, and team expertise to deliver the right answer to the customer using everyday language.
- Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
- Document customer interactions and continuously meet company key performance metrics and Big Bet Goals.

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