Guest Service Specialist

2 days ago


Spring Hills, Texas, United States Sushi Masa Spring Full time

About Us

Sushi Masa Spring is a leading restaurant chain, originating from 2010. We have established ourselves as a leader in the industry, known for our commitment to quality, customer satisfaction, and innovative cuisine.


Job Summary

We are seeking an experienced Guest Service Specialist to join our team. As the face of our restaurant, you will be responsible for providing warm welcomes, ensuring seamless service, and resolving any issues that may arise.


Key Responsibilities

  • Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
  • Maintain a clean and organized workspace, adhering to health and safety standards.


Requirements

Able to communicate (speak, read, and write) in English. Basic computer skills required.



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