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Bartender/Server - Rooftop Bar

2 months ago

Fort Wayne, Indiana, United States ZMC Hotels Full time

Job Summary:

We are seeking a highly organized and customer-focused Bartender/Server to join our team at Conner's Rooftop Bar, a premier rooftop bar located in a downtown hotel. As a Bartender/Server, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining and drinking experience.

Responsibilities:

  • Promptly greet guests at the bar and tables, offer food and drink menus, and inform them of any specials or promotions.
  • Obtain orders and process payments in a timely and efficient manner.
  • Enter orders into our point-of-sale system and communicate with the kitchen and bar staff as needed.
  • Deliver orders to guests and ensure that their needs are met throughout their visit.
  • Maintain a clean and organized workspace, including the bar and tables.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Work collaboratively with other staff members to ensure a smooth and efficient service.
  • Meet sales and service targets, while maintaining a high level of quality and consistency.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience as a Bartender/Server in a high-volume establishment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge of spirits, beers, and wines, as well as food menu items and preparation methods.
  • Ability to lift 30 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including evenings and weekends.

Benefits:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on hotel stays and other ZMC Hotels amenities.
  • Access to training and development programs.