Technology Infrastructure Specialist

3 weeks ago


Birmingham, Alabama, United States Altec Industries , Inc. Full time

**Job Description:**

We are looking for an experienced IT Support Professional to join our team at Altec Industries, Inc. in Birmingham, Alabama.

About the Role:

The IT Support Professional will provide technical assistance to internal customers, ensuring the seamless operation of hardware, software, and network systems.

This role requires strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently.

Key Responsibilities:

  • Provide software, hardware, and network-related technical assistance
  • Assist with new user account setups, including configuration and troubleshooting
  • Diagnose and resolve hardware, software, and network-related issues
  • Support and troubleshoot Windows and macOS environments
  • Manage user accounts, groups, and permissions within Active Directory or similar systems

Requirements:

To be successful in this role, you will need:

  • A bachelor's degree in a related field (such as computer science or information technology)
  • CompTIA A+, Network+, or Security+ certifications
  • Experience with cloud platforms such as Microsoft Azure or AWS
  • Proficiency in collaboration tools like Microsoft Teams and OneDrive

Benefits:

Altec Industries, Inc. offers a competitive salary of $85,000 - $110,000 per year, based on experience, as well as a comprehensive benefits package that includes medical, dental, vision, and prescription drug coverage, retirement 401(k) options, vacation and holidays, short-term and long-term disability leave, and flexible spending accounts.

About Us:

Altec Industries, Inc. is a privately held company headquartered in Birmingham, Alabama, specializing in the manufacture, sale, and service of aerial devices, digger derricks, cranes, and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets.

We have a strong commitment to equality and diversity, and we welcome applications from qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law.



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