Parking Operations Supervisor
4 days ago
Job Summary
">We are seeking an experienced Parking Operations Supervisor to join our team at the Hilton Baton Rouge Capitol Center. As a key member of our parking operations team, you will be responsible for overseeing the day-to-day activities of our parking facilities, ensuring seamless and secure parking experiences for our customers.
">About SP+
">SP+ is a leading provider of technology-enabled parking and transportation solutions in North America. With over 23,000 employees powering mobility at over 4,000 locations across the continent, we are committed to reinventing parking experiences through innovation and customer service excellence.
">Your Responsibilities
">- ">
- Participate in programs to improve client and customer satisfaction by ensuring prompt and courteous assistance with parking-related queries and issues.">
- Assist in the management of day-to-day activities of assigned parking locations, including supervision of staff and coordination of maintenance and repair tasks.">
- Support facility managers in the execution of their duties and provide backup as needed.">
- Courteously assist customers with parking-related inquiries, concerns, or complaints.">
- Perform routine checks on parking equipment and report any malfunctions or damage to facility managers.">
- Assist with cleanup of debris, water, oil spills, and other hazardous materials.">
- Develop and implement strategies to enhance customer satisfaction and loyalty.">
- Collaborate with colleagues to achieve shared goals and objectives.">
- Maintain a thorough knowledge of parking regulations, policies, and procedures.">
What You'll Need
">To succeed in this role, you must possess:
">Education and Experience
">A minimum of high school diploma or equivalent and at least one month of related experience or training; or an equivalent combination of education and experience.
">Key Skills and Qualifications
">You will need excellent communication and interpersonal skills, with the ability to speak clearly, listen attentively, and respond effectively to customer inquiries.
">Additionally, you should have strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
">As a Parking Operations Supervisor, you will also require physical stamina to perform routine checks on parking equipment and walk extensively throughout the parking facilities.
">Salary Range
">The estimated salary for this position is $45,000 - $55,000 per year, depending on location and qualifications.
">Why Join Us?
">At SP+, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
">We are an equal opportunity employer committed to diversity, equity, and inclusion in the workplace.
">Please note that this job description is not an exhaustive list of responsibilities, and you may be required to perform additional tasks as necessary.
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