Customer Experience Director

6 days ago


Nashua, New Hampshire, United States Crumbl Cookies Full time
Job Description
  • Leadership: As a Crumbl Head Shift Lead, you will be responsible for managing daily operations, leading a team of bakers, and ensuring top-notch quality and customer service.
  • Operations: You will oversee every aspect of our bakery operations, including making and preparing cookies, maintaining cleanliness, creating efficient staffing schedules, ordering food goods, and recruiting and training staff.

You will also provide exceptional customer service, resolve conflicts with care, and embrace innovation to drive business growth and excellence.



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